Agentic systems for construction and trades

If you run a construction or trades business, a good share of the work happens after the tools are packed away. The enquiry gets typed into the job system. The quote gets typed again when the invoice goes out. Somebody rebuilds the Friday report by hand so you can see which jobs are running and what's still owed. It all still has to be done, and it tends to land on the same capable people in the office.

Who this is for

Here is how the home page puts it:

We work with established, owner-led Australian businesses from around $3M in revenue and roughly 10 to 200 staff. The pattern is always the same: a good business held together by good people doing repetitive work that software should be doing.

That includes construction, trades, accounting, logistics and freight, and manufacturing — but the industry matters less than the manual load. If your team runs on spreadsheets and re-typed information, this was built for you.

In a building or trades business, that manual load might be an estimator copying supplier prices into a quote by hand, or an office manager chasing job sheets so the invoices can go out. If something like that sounds familiar, you're who we wrote this for.

We deal with the owner, MD, CEO or CFO directly. They're the people who can say which job hurts the business and give the go-ahead to fix it. It suits owners who want the job done properly and are ready to invest in that, so it's a poor match for startups or anyone after a cheap quick fix.

What we mean by an agentic system

An agentic system is custom software that takes manual, repetitive work off your team and runs it on its own. It handles the repeatable steps, passes the judgment calls to a person, and connects to the tools you already use. It works alongside your job management software and your accounting package, picking up the typing and chasing that currently happen between them. The page on what an agentic system is goes into more detail.

The first three systems in a trades business

The home page starts from a simple idea:

Most owners don't need a grand transformation program. They need the first system: the one underneath the job that's costing them the most.

It lists the first three systems in the order we'd build them.

The Intake Agent

Kills the daily re-typing between systems.

Picture a new enquiry. It arrives by email, through the website form, or as a voicemail someone writes up at the end of the day. Somebody keys the customer's details into the job system, then keys them again into the quote, and again when the invoice is raised. The Intake Agent reads what comes in, pulls out the details that matter and stages them for a human to approve. Your office still checks every job before it goes anywhere. They just stop typing it out.

The Operations Pipeline

Kills the things that fall through because someone forgot.

Think of the quote that went out and was never followed up, or the job that sat waiting for a sign-off because the person who needed to give it was on site all week. Or the invoice that went out late because the paperwork hadn't made it back to the office. This system moves work to the next stage on its own and flags a person the moment something is stuck, so nothing waits for somebody to remember it.

The Reporting Brain

Kills the report someone rebuilds by hand every week.

Say a capable person in your office spends hours every week pulling numbers into a spreadsheet so you can see which jobs are running, what's been invoiced and what's still outstanding. By the time you read it, it's already out of date. This system gives you a live view of the numbers that run the business: jobs in motion, cash coming in, and where work is piling up right now.

Where to start

The place to begin is the system underneath the job that's costing you the most hours or margin. That might be intake, the chasing or the weekly report, and you'll know which far better than we do, so the first step is yours: tell us which job it is.

From there, the first meeting runs the way the FAQ describes:

Results first. Before we meet, you tell us the one job costing you the most, and we put a working agentic system on it — free. The meeting opens with that fix running on your real work. Then we talk about what else is draining the business and what we'd do about it. If you're not convinced, you walk away owing nothing.

If you'd rather not hand over live job files for the demo, we can work from sample files or redacted records instead.

What it costs, and what you keep

Engagements are custom-scoped, so there's no rate card. They are a significant investment, and we'd rather you knew that before we meet. The page on what an engagement costs explains what "typically six figures annually" means and how the price is set.

What we build for you in an engagement is yours. When people ask whether we resell software or lock them in, this is the answer on the home page:

No, and no. We're a consulting firm, not a software vendor. We don't sell seats or licences, and we don't rent you a product. We build the system properly, wire it into the tools you already run, and hand it over working. It's yours, with no vendor lock-in.

In a trades business, those tools are usually your job management and accounting software.

A fair way to find out

You won't find a figure on this page for what admin costs a builder or a trades business. We'd need your numbers for that, and we don't publish figures nobody has given us. So start with the job your best people dread each week and would hand off tomorrow if they could, and send it to us.