Can we get advice without commissioning a build?

Yes. Advisory is a standalone service. You can ask us to assess an opportunity, review a proposal or help set priorities without committing to implementation.

Can you work with the software we already use?

Where the platforms support the required connections, yes. We assess which tools are worth keeping, which functions overlap and what can be connected. The aim is to reduce work between systems, not replace everything by default.

What does an engagement cost?

Fees depend on the scope and the work involved. We start by understanding the situation, then discuss the proposed engagement and fees before work begins.

Where does our team stay in control?

We define what a workflow can do and where a person needs to review or approve it. Decisions such as sending a proposal or making a financial commitment can remain with your team.

What about data, ownership and support?

These belong in the engagement scope. We discuss access to your data, the platforms involved, ownership of the deliverables, documentation and the support required before agreeing an implementation.

Australian business owners and leadership teams with established operations, disconnected systems or too much repetitive work. The starting point is the operational problem, whether you are in construction, trades, logistics, manufacturing or professional services.

AI advisory & implementation · Australia

Less manual work.
More control of
your business.

Your team is juggling platforms, repeating admin and weighing up AI investments. We help you decide what is worth doing, then build the systems to make it work.

Let’s talk about your business Explore our work

For Australian owners and leadership teams.Two ways to work with us

How we help

The advice to decide.
The team to deliver.

Choose an independent perspective on your next move, or a partner to design and implement the change.

For businesses ready to build

AI implementation

Connect your platforms, automate repetitive work and build a company system around the way your team operates.

Process & system design
Custom platforms & AI agents
Integrations & reporting

Explore implementationFrom process design to team handover.

For leaders making an AI decision

Independent AI advisory

An independent view of what to build, what to buy and what to avoid—before your business commits.

Opportunity assessment
Vendor & proposal review
Priorities & roadmap

Explore AI advisoryAvailable as a standalone engagement.

A clear scope and agreed fees before the engagement begins.

Client result · Sales operations

A shorter path
from lead to sale.

For one client, we reduced a sales process from 42 manual steps to eight steps in total. Four of those eight are now automated.

Explore the process changeOne client engagement. Results depend on the process and scope.

Before42

manual steps

After8

total steps

4 now automated

Same journey. Fewer steps.

The people behind the work

Business owners.
Before consultants.

We’re Michael Turner and Marcus Barnett. We built our own businesses before starting Turner & Barnett, so we understand the pressure behind a payroll, a growing team and a week that disappears into admin.

We lead the relationship and the work, bringing in the technical team your engagement needs. Our role is to connect a sound business decision with a system that delivers it.

Meet Turner & Barnett

Michael Turner, co-founder of Turner & Barnett Consulting — **Michael Turner**Co-founder

Marcus Barnett, co-founder of Turner & Barnett Consulting — **Marcus Barnett**Co-founder

Featured & published

The work,
out in the world.

Conversations and field notes on the practical decisions behind better business systems.

AI Operators Podcast featuring Michael Turner and Marcus Barnett

Podcast · AI Operators

Turner & Barnett on Operator Stories

Michael Turner and Marcus Barnett join Operator Stories for a practical conversation about AI implementation and the decisions behind the work.

Watch the conversation

Published in

Opinion · Climate Control News

Less admin, more repairs.

Michael Turner explains why office bottlenecks, not technicians, can be the real limit to growth for HVACR businesses.

Read the article

Inside the systems we build

See the work.
Then try it yourself.

Custom platforms that bring the operation into view. Explore the dashboards, follow the workflows and see how the pieces fit.

Interactive demonstrations · fictional businesses and data

Summit Build Group interactive demonstration interface

Construction

Construction, connected.

Sites, subcontractors, budgets and safety in one operational workspace.

Explore the site dashboard

Redstone Civil interactive demonstration interface

Civil & infrastructure

From tender to delivery.

Tender preparation, supplier pricing and active projects, together.

Explore the quote builder

Hospitality

Every venue. One view.

Venue performance, stock and staffing across a hospitality group.

Explore inventory and stock

Connected systems. Work handled.

All your tools.
One connected operation.

We connect the platforms your team already uses, then build agents that turn scattered information into reports, assigned tasks and completed admin.

The tools you already use

Gmail

Slack

HubSpot

Salesforce

Google Sheets

Outlook

AI + AGENTS

Your system.

Built by Turner & Barnett

The work, handled

Reporting agent

Daily report, ready.

The updates that matter, in one place.

Sales operations agent

New lead, assigned.

Captured in your CRM. Routed to the team.

Follow-up agent

Follow-up, prepared.

The next reply, ready for your approval.

Your tools, connected around your process. Approvals stay where your business needs them.

How we work together

Clear steps.
Shared decisions.

Your operation shapes the plan. From the first conversation to a working system, you see what we’re building and help make the key decisions.

Need a second opinion first?Get an independent recommendation without committing to a build.

Explore AI advisory

01Understand
Start with how your business works.
We sit down with your team to map the tools, handovers and manual work that slow things down.
You receiveYour process map and priority problems.
We decide together
What is worth changing first?
02Design
Agree the plan before the build.
We design the workflow around your operation: what connects, what runs automatically and what needs your approval.
You receiveA solution design, scope and success measures.
We decide together
The approach, the scope and the fees.
03Implement
Build it with the people who use it.
Your team sees the work as it takes shape. We test it against real workflows and prepare everyone to use it.
You receiveA tested system and a practical team handover.
We decide together
When the system is ready to go live.
04Review
Measure the change. Choose what’s next.
We compare the new workflow with where you started, then review the results within the agreed engagement.
You receiveA performance review and next priorities.
We decide together
The next improvements and support you need.